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Privacy Policy

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

Where registration is required, the visitor's email and a username will be stored on the server.

How the Information is used

The information is used to enhance the vistor's experience when using the website to display personalised content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.


Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.

The Services

West Indian Connection hereby grants you a personal, non-exclusive, non-transferable, non-sub licensable (except to sub-Users registered via the Services), revocable (in accordance with  the Terms of Service), limited right to access and use the Services solely for the purposes of
Browsing the Services and searching for, viewing, registering for or purchasing tickets or making donations to an event that is registered on the Services; and/or
If you are an Organizer, creating event registration, speaker profile, organizer profile, fundraising and other webpages with respect to, and promoting, managing, tracking, and collecting sales proceeds for, an event, in each case 
(i) in compliance with these Terms of Use and the Terms of Service; and 
(ii) to the extent permitted under all applicable local, state, provincial, national and other laws, rules and regulations. Notwithstanding the foregoing, you shall not, and shall not permit anyone else to, directly or indirectly 
(A) copy, modify, reproduce, translate, localize, port or otherwise create derivatives of any part of the Services; 
(B) reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or structure, sequence and organization of all or any part of the Services (except that this restriction shall not apply to the limited extent restrictions on reverse engineering are prohibited by applicable local, state, provincial, national or other law, rule or regulation); 
(C) rent, lease, resell, distribute, use the Services for timesharing, service bureau or other commercial purposes not contemplated by this paragraph or otherwise exploit the Services in any unauthorized or unintended manner; 
(D) remove or alter any proprietary notices or labels on or in the Services; or 
(E) engage in any activity that interferes with or disrupts the Services
Any rights not expressly granted in this paragraph are reserved.
You may access and use the Services through our Applications. For clarity, any access to or use of the Services via the Applications and the Applications themselves shall be deemed to be part of the Services and subject to the Terms of Service and these Terms of Use. This right to access and use the Applications may be revoked in accordance with the Terms of Service and West Indian Connection may discontinue or modify the Applications as set.

Listing Service And Limited Agent

West Indian Connection is not the organizer or owner of the events listed for sale or registration on the Services. West Indian Connection provides the Services, which allow Organizers to list and promote their events, but the respective Organizer listed on the applicable event page makes all sales. In the event that an Organizer has elected to use West Indian Connection’s Payment Processing Service, West Indian Connection also acts as the Organizer’s limited agent solely for the purpose of using its third-party payment providers to collect payments made by Attendees on the Services with respect to an event and passing such payments through to the applicable Organizer. It is the Organizer’s sole obligation to ensure that any event page posting on the Services and the nature and conduct of the underlying event meet all applicable local, state, provincial, national and other laws, rules and regulations, and that the goods and services described in any event page posting are actually delivered in a satisfactory manner.
Selection Of Payment Processing Method
As an Organizer, you may select your preferred payment processing method for your event, provided, that once you sell the first ticket to an event you may not change the payment processing method for that event. As an Attendee, you will be using whatever payment processing method the Organizer of the applicable event has selected. If the Organizer has selected a payment processing method that uses a third party to process the payment, then either West Indian Connection or any of its third-party payment processing partners processes the transaction but may transmit your payment details to the Organizer’s designated payment provider. If the Organizer has elected to use West Indian Connection’s Payment Processing Service, West Indian Connection will use third party payment processing partners to process the transaction as Organizer’s limited payment agent.


Creating an account, listing an event and accessing the Services are free. We charge our fees only when you sell or buy paid tickets or registrations. All descriptions of standard fees on the Services represent the standard fees that West Indian Connection charges to Organizers. These fees may vary based on individual agreements between West Indian Connection and certain Organizers. Organizers ultimately choose if these fees will be passed along to Attendees and shown as “Fees” on the applicable event page or absorbed into the ticket or registration price and paid by the Organizer out of ticket and registration gross proceeds. The fees charged to Attendees may include certain other charges, including without limitation, facility fees, royalties, taxes, processing fees and fulfillment fees. Therefore, the fees paid by Attendees for an event are not necessarily the same as those charged by West Indian Connection to the applicable Organizer or the standard fees described on the Services to Organizers. In addition, certain fees are meant, on average, to defray certain costs incurred by West Indian Connection, but may in some cases include an element of profit and in some cases, include an element of loss. West Indian Connection does not control (and thus cannot disclose) fees levied by your bank and/or credit card company, including fees for purchasing tickets and registrations in foreign currencies or from foreign persons. Be sure to check with your bank or Credit Card Company prior to engaging in a transaction to understand all applicable fees, credit card surcharges and currency conversion rates.


Because all transactions are between an Organizer and its respective Attendees, West Indian Connection asks that all Attendees contact the applicable Organizer of their event with any refund requests. You can find help with getting a refund. Organizers agree to post and maintain a refund policy on each event page and that refund policy will govern, provided that the refund policy must be consistent with West Indian Connection’s Attendee Refund Policy Requirements. In the event that an Organizer has not responded to a refund request within two (2) business days or there is a dispute between an Organizer and an Attendee that cannot be resolved, either party may contact West Indian Connection. West Indian Connection may, in its discretion, attempt to mediate such dispute, however, West Indian Connection will have no liability for (a) an Organizer’s failure to give refunds; (b) West Indian Connection’s failure to mediate a dispute; or (c) West Indian Connection’s decision if it does mediate the dispute.


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